Terms and Conditions

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Effective Date: April 2020

Welcome to Kollaika Traders! These Terms & Conditions govern your use of our website and our products/services. By accessing or using this Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

By using this Site, you confirm that you are at least 18 years old or are accessing the Site under the supervision of a parent/guardian.

• You agree to use the Site only for lawful purposes.
   
• You may not use the Site in any way that may damage, disable, overburden, or impair its functionality.
   
• Unauthorized use of this Site, including attempting to gain unauthorized access to systems, accounts, or networks, is prohibited.
   

• All products listed on our Site are subject to availability.
   
• We reserve the right to modify, discontinue, or limit the sale of any product or service at our discretion.
   
• Product descriptions and images are provided for general information and may vary slightly from actual products due to natural variations.
   

• Prices listed on the Site are in Indian Rupees (INR) and are subject to change without notice.
   
• Payment must be made in full at the time of placing an order unless otherwise agreed in writing.
   
• We use third-party payment gateways for online transactions. By using them, you agree to their terms and policies.
   

• Delivery timelines are estimates and may vary depending on location, product availability, and other factors.
   
• We are not liable for delays caused by courier companies, transport issues, or events beyond our control.
   
• Risk of loss or damage passes to you upon delivery.
   

• Due to the perishable nature of our products, returns are generally not accepted unless the product is damaged or defective at the time of delivery.
   
• Any claims for damaged/defective products must be made within 24 hours of delivery, with supporting evidence (such as photos).
   
• Refunds or replacements will be processed at our discretion.
   

• All content on this Site, including text, graphics, logos, images, and design, is the property of Kollaika Traders and protected under Indian copyright laws.
   
• You may not copy, reproduce, distribute, or exploit any content without prior written permission.
   

• We make reasonable efforts to ensure the accuracy of information on the Site, but we do not guarantee completeness, accuracy, or reliability.
   
• To the maximum extent permitted by law, we shall not be liable for any loss, damage, or expense arising from the use of our Site or products.
   

You agree to indemnify and hold harmless Kollaika Traders, its directors, employees, and partners from any claims, damages, or expenses arising out of your use of the Site or violation of these Terms.

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kochi, Kerala.

We may update or revise these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of the revised Terms.

For any queries regarding these Terms & Conditions, please contact us: sales@kollaikatraders.in