Privacy Policy

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 At Kollaika Traders, we respect your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, shipping address, or any other information you voluntarily provide while contacting us, registering, or placing an order.
 

Non-Personal Information: Browser type, operating system, IP address, device information, and website usage statistics.
 

Transactional Information: Details of purchases and payments made on our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders.
  
• To communicate with you regarding your orders, inquiries, or feedback.
   
• To improve our website, services, and customer experience.
   
• To send you updates, offers, or promotional material (only if you opt in).
   
• To comply with legal and regulatory obligations under Indian law.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Such as logistics partners, payment processors, or IT service providers who help us operate our business.
 

Legal Authorities: If required by law, regulation, or legal process, or to protect our rights, safety, and property.

4. Data Security

We implement reasonable security practices and procedures as required under the Information Technology Act, 2000, and the SPDI Rules, 2011, to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

5. Your Rights

As per Indian law, you have the right to:

• Access, review, and correct your personal information.
   
• Withdraw consent to the collection and use of your personal information (subject to contractual or legal restrictions).
   
• Opt out of receiving promotional communications at any time.
   
• To exercise these rights, you can contact us at sales@kollaikatraders.in

6. Cookies Policy

Our website may use cookies and similar technologies to improve your browsing experience. You can disable cookies through your browser settings, though some features of the Site may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of such websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”